Osprey works with organizations to develop a comprehensive disaster recovery program that aligns with business objectives, regulatory requirements, and industry best practices. This includes defining program scope, goals, objectives, policies, and procedures for responding to disasters and disruptions.
Osprey conducts risk assessments to identify potential threats, vulnerabilities, and risks to the organization's IT infrastructure, systems, and data. This involves evaluating natural disasters, human errors, cyberattacks, hardware failures, software bugs, and other potential causes of disruptions.
Osprey performs business impact analysis to assess the potential impact of disruptions on critical business processes, applications, and services. This includes identifying recovery time objectives (RTOs) and recovery point objectives (RPOs) for different business functions to prioritize recovery efforts.
Osprey develops disaster recovery strategies and solutions to mitigate risks and ensure business continuity. This may involve implementing backup and recovery solutions, failover mechanisms, redundant systems, data replication, and disaster recovery sites to minimize downtime and data loss.
Osprey creates detailed disaster recovery plans that outline step-by-step procedures, roles, responsibilities, and communication protocols for responding to disasters and executing recovery operations. This includes developing runbooks, checklists, and decision trees for guiding response efforts.
Osprey conducts regular testing and exercises to validate the effectiveness of disaster recovery plans and solutions. This includes tabletop exercises, simulation drills, and full-scale tests to evaluate response procedures, identify gaps, and improve readiness for real-world scenarios.
Osprey implements technology solutions and tools to support disaster recovery operations, such as backup and recovery software, replication technologies, virtualization platforms, cloud services, and monitoring tools. This involves configuring, deploying, and managing these solutions to meet the organization's recovery objectives.
Osprey provides training and awareness programs to educate employees and stakeholders about disaster recovery best practices, procedures, and roles. This includes conducting training sessions, workshops, and awareness campaigns to ensure that personnel understand their responsibilities during disaster recovery events.
Osprey establishes processes for continuous monitoring and improvement of the disaster recovery program. This includes monitoring key performance indicators (KPIs), conducting regular audits, and reviewing incident reports to identify opportunities for optimization and enhancement.
Osprey coordinates incident response efforts during disaster recovery events, serving as a central point of contact for stakeholders and coordinating the execution of recovery plans. This includes activating emergency response teams, communicating with vendors and partners, and facilitating recovery operations in accordance with established procedures.