Infrastructure Management

Osprey oversees the management and administration of public cloud infrastructure components, including virtual machines, storage accounts, networking resources, and other services. This includes provisioning, configuring, and optimizing infrastructure resources to meet the client's requirements.

Monitoring and Optimization

Osprey implements monitoring tools and techniques to continuously monitor the performance, availability, and security of public cloud resources. This includes proactive monitoring of resource utilization, performance metrics, and security events, as well as optimizing resource configurations for cost- efficiency and performance.

Security Management

Osprey implements security controls, best practices, and compliance standards to public cloud resources from cyber threats, data breaches, and unauthorized access. This includes configuring security policies, deploying security solutions such as firewalls and intrusion detection systems, and conducting security assessments and audits.

Backup and Disaster Recovery

Osprey manages backup and disaster recovery solutions to ensure data protection and business continuity in all three major public cloud platforms. This includes implementing backup policies, configuring data replication, and testing disaster recovery plans to minimize data loss and downtime (RTO/RPO).

Cost Management

Osprey helps optimize public cloud costs by monitoring resource usage, identifying cost-saving opportunities, and implementing cost management strategies. This includes rightsizing resources, leveraging reserved instances, and implementing budget controls to optimize resource spending.

Migration and Deployment

Osprey assists with migrating workloads and applications to public cloud and deploying new services and solutions in the environment. This includes planning, executing, and validating migration projects, as well as automating deployment processes using DevOps and other tools.

Performance Optimization

Osprey optimizes the performance of public cloud infrastructure resources by tuning configurations, implementing performance monitoring and diagnostics, and optimizing application code and architecture. This helps ensure that IaaS services are delivered in the required performance, scalability, and reliability for the client's workloads.

24/7 Support and Incident Response

Osprey provides 24/7 support and incident response services to address public cloud related issues, troubleshoot problems, and resolve incidents in a timely manner. This includes monitoring service alerts, responding to incidents, and coordinating with Microsoft support as needed.